Building Together

Explore exciting partnership opportunities to drive change and innovation in hospitality.

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Delivering excellence

We are thrilled to introduce our partnership with Getit Technologies, pioneers in payment solutions and localized delivery services. This collaboration empowers Micrometrics’ hospitality clients using our advanced service optimization platform to boost on-property spending and ancillary revenues while modernizing outdated in-room ordering systems. By integrating task automation and on-property engagement, we are transforming service processes to enhance guest satisfaction and reduce operational costs.

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Unlocking convenience

Micrometrics elevates your guest experience by enabling seamless in-room dining orders, access to hotel amenities, and participation in hotel activities directly through guests' mobile devices—no hotel staff needed. This streamlines service, enhances guest convenience, and optimizes your staff’s efficiency.

Reach out to your Customer Success representative to see how we can help you drive exceptional experiences

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FAQs

Our team will be there to assist you every step of the way.

  • Mobile ordering significantly enhances guest convenience by eliminating common friction points associated with traditional room service, such as the need to wait on hold to place orders. This ease of use typically results in increased room service orders and revenue. Additionally, by providing a streamlined in-hotel ordering system, guests are more likely to order from the hotel’s services rather than using third-party delivery apps, thereby boosting internal revenue.

  • Implementing our system involves no initial set-up or onboarding fees. Ongoing costs include a merchant service fee of 2.9% plus $0.30 per order, and a digital fee of 1% per order, amounting to a total of 3.9% + $0.30 per order.

  • Absolutely. With MicroMetrics, guests can effortlessly place restaurant orders from anywhere, whether on or off the property, using our versatile guest communication channels such as WiFi, SMS, and QR/Web Workflows. This system ensures a seamless ordering experience for all guests.

  • Hotels or their associated restaurants can directly manage menu availability via their dashboard. Should an order be placed for an item that has just been removed or hidden, the hotel has the ability to reject the order via their dashboard. Additionally, in instances where an item is out of stock but the guest still desires the order, Getit can coordinate with the hotel to issue a partial refund. The hotel is responsible for addressing any food-related inquiries from guests.

  • To begin enhancing your hotel’s room service capabilities with our cutting-edge technology, simply contact your MicroMetrics Customer Success Manager. They will guide you through the details of this partnership and assist with the implementation at your hotel.

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“The traditional manual processes for in-room orders can be quite burdensome. Relying on external services like Uber Eats means hotels miss out on capturing hundreds of potential in-house dining orders each week due to a lack of convenience. Automating in-room ordering is not just an upgrade—it's a necessity for modern hospitality.”

Minaz Abji
Hospitality Leader

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Partner with us and unlock endless possibilities

Ready to explore partnership opportunities with Micrometrics? Reach out today to learn how we can collaborate to drive innovation and success in the hospitality industry.

Get in touch